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Overview Start Here Complete manual
Operate
Classes & events
Classes Events Calendar and waitlists Courses Locations and tax
Bookings & payments
Taking bookings Languages and wording Managing bookings Taking payments Refunds and receipts Reports Your FullClass bill
Customers & security
Advanced features
Gift cards and passes Promo codes Referral program Waivers and policies Add-ons and instructors
Integrations
API and widget AI assistants Webhooks Zapier Eventbrite Payment providers Tracking and branding Email and marketing Calendars
Support
Troubleshooting
Need a human? Reach the team from the in-app help menu or email support.
Help/Bookings & payments
Operations

Bookings, payments, reports, and reconciliation

Everything that happens to a booking, from the customer paying online to your follow-up in the admin, refunds and your end-of-day reports.

In this section

Taking bookings online

Booking page languages, dates, and wording

Offering your booking page in more than one language · Choosing how dates and times look to your customers · Choosing the words your customers see

Managing bookings in the admin

The bookings list · Admin booking options

Payment providers, Apple Pay, and Google Pay

Ways to take payment · Test bookings before you go live · Apple Pay and Google Pay

Cancellations, refunds, and receipts

Cancellations and refunds · Resending a confirmation email · Receipts from Stripe

Reports, reconciliation, and data export

Check your takings each day · Reports · Export all your data

How FullClass bills you

← PreviousLocations and tax Next →Taking bookings
FullClass help center · Bookings & payments
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