Last updated: June 2026
By accessing or using the FullClass platform and services ("the Service"), you ("Customer," "you," or "your") agree to be legally bound by these Terms of Service ("Terms") and all policies incorporated by reference, including our Privacy Policy and Refund Policy. If you do not agree to all of these Terms, you must not access or use the Service.
If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, "you" refers to that entity.
These Terms constitute a binding legal agreement. You should read them carefully before using the Service. Your continued use of the Service after any changes to these Terms constitutes your acceptance of the updated Terms.
FullClass provides a software-as-a-service platform for independent businesses, instructors, schools, organizations, and other providers ("Operators") to publish offerings, accept bookings, manage customers, and facilitate payment processing ("Service"). The Service is provided on a subscription basis and may be updated, modified, or expanded over time.
FullClass is a technology platform only. We do not provide, operate, control, supervise, endorse, or guarantee any class, event, appointment, activity, instruction, facility, staff member, refund, cancellation, or other service offered by an Operator to its customers.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice where practicable. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
To use the Service, you must create an account and provide accurate, current, and complete information. You agree to keep your account information up to date at all times.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] of any actual or suspected unauthorized use of your account.
We will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. You may be held liable for losses incurred by FullClass or other users due to unauthorized use of your account caused by your failure to keep your credentials secure.
You may not share your account with any third party, transfer your account to another party, or create accounts for any purpose other than using the Service for your own business operations.
FullClass subscriptions are billed as a flat recurring fee for your chosen plan. Paid plans include a 30-day free trial: when you sign up, your selected payment method is securely stored but is not charged during the trial. At the end of the trial your plan fee is charged automatically, and on each billing period thereafter, at the plan price shown at signup. By providing your payment details, you authorize these recurring subscription charges.
All fees are stated in the currency displayed at the time of signup and are exclusive of any applicable taxes (including GST, HST, PST, or sales tax depending on your jurisdiction). You are responsible for paying all applicable taxes associated with your subscription.
Plan fees are billed in advance at the start of each billing period (monthly, or annually where you select annual billing). Plans differ only by the booking capacity they include each month; the fee does not vary with your usage within a plan. If your payment fails, we may suspend or terminate your access to the Service until payment is received. We reserve the right to update pricing with 30 days' written notice.
Except as stated in our Refund Policy or as required by applicable law, all fees paid are non-refundable. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
Operators are independent businesses and are the sole sellers, providers, organizers, operators, and merchants responsible for the services they offer through FullClass. When an end customer purchases, books, registers for, or attends an Operator service, the customer is transacting directly with that Operator, not with FullClass.
Each Operator is solely responsible for service descriptions, prices, availability, delivery, cancellations, refunds, customer support, safety, staff and contractor conduct, facilities, taxes, licenses, insurance, waivers, and compliance with all applicable laws and payment network rules. Operators must publish accurate cancellation and refund policies and honor the policies they provide to their customers.
FullClass is not liable for any Operator's acts, omissions, representations, misconduct, negligence, failure to provide a service, refusal or failure to issue a refund, cancellation, dispute, chargeback, legal violation, or other matter arising between an Operator and its customers, except to the extent liability cannot be excluded under applicable law.
Operators must not state or imply that FullClass provides, endorses, guarantees, supervises, insures, or is responsible for Operator services. FullClass may suspend listings, payment access, or accounts; issue platform-facilitated credits or refunds where technically available; cooperate with payment processors, banks, card networks, or regulators; or take other action to protect users and the platform without assuming responsibility for Operator services.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to:
Violation of these acceptable use requirements may result in immediate suspension or termination of your account without notice or refund.
The Service, including all software, content, interfaces, trademarks, and other materials, is owned by FullClass or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business operations during the term of your subscription.
You retain ownership of any data you upload to the Service ("Customer Data"). You grant us a limited license to host, process, and display your Customer Data solely to provide the Service to you. You represent and warrant that you have all necessary rights to your Customer Data and that it does not violate any third-party rights or applicable law.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.
You are responsible for ensuring that your use of the Service complies with applicable data protection and privacy laws in relation to any personal data of your customers or staff that you process through the Service. As between you and us, you are the data controller (or equivalent) for such data and we act as your data processor (or equivalent) under applicable law.
We implement reasonable technical and organizational security measures to protect the Service. However, you acknowledge that no system is completely secure and we cannot guarantee absolute security.
You agree to indemnify, defend, and hold harmless FullClass and its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your breach of these Terms; (c) your Customer Data; (d) your violation of any applicable law or regulation; (e) your violation of any third-party right; or (f) any class, event, appointment, activity, instruction, facility, refund, cancellation, chargeback, dispute, customer support issue, tax, license, insurance, staff conduct, contractor conduct, safety issue, or other service matter involving you, your business, or your customers.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, FULLCLASS.IO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) any errors in the Service will be corrected; (c) results obtained from using the Service will be accurate or reliable; or (d) the Service will meet your requirements.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULLCLASS.IO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF FULLCLASS.IO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULLCLASS.IO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO FULLCLASS.IO IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100) IN THE CURRENCY OF YOUR SUBSCRIPTION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULLCLASS.IO SHALL NOT BE LIABLE FOR ANY OPERATOR'S ACTS, OMISSIONS, SERVICE DELIVERY, FAILURE TO PROVIDE SERVICES, REFUNDS, REFUSAL TO REFUND, CANCELLATIONS, CUSTOMER DISPUTES, CHARGEBACKS, MISCONDUCT, NEGLIGENCE, SAFETY ISSUES, FACILITIES, STAFF, CONTRACTORS, TAXES, LICENSES, INSURANCE, OR LEGAL COMPLIANCE.
Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited by applicable law, including mandatory consumer protection rights in your jurisdiction.
Either party may terminate these Terms and your access to the Service at any time. You may terminate by canceling your subscription through your account settings. We may terminate or suspend your access immediately and without notice if we reasonably believe you have breached these Terms, violated applicable law, or if required by law.
We may also treat your account as abandoned and terminate it if it remains inactive, with no logins, bookings, or other account activity, for more than twelve (12) months, even if you have not cancelled your subscription. Where practicable, we will attempt to notify you by email before deleting an inactive account and give you a reasonable opportunity to reactivate it or export your data.
Upon termination: (a) your right to access the Service will immediately cease; (b) we may delete your Customer Data after a reasonable period (typically 30 days), unless legally required to retain it; and (c) any fees accrued prior to termination remain payable. Sections that by their nature should survive termination shall survive, including without limitation Sections 6, 8, 9, 10, 12, 13, and 14.
In the event of any dispute arising out of or in connection with these Terms or the Service, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved within 30 days of written notice, either party may pursue resolution through the courts as set out in Section 13, or through binding arbitration where required by applicable law.
For US customers: Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved by negotiation shall be submitted to binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. You and FullClass each waive the right to a jury trial and to participate in any class action, class-wide arbitration, or other representative proceeding. Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.
For Canadian customers: Nothing in these Terms limits your right to bring a complaint before the applicable provincial consumer protection authority or the Office of the Privacy Commissioner of Canada.
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which FullClass is incorporated, without regard to its conflict of law principles.
Notwithstanding the above, nothing in these Terms is intended to override mandatory consumer protection rights or privacy rights you are entitled to under the laws of your province, state, or country of residence. If any provision of these Terms is unenforceable under the laws of your jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.
Canadian customers may have additional rights under applicable provincial consumer protection legislation and federal privacy law (PIPEDA and, where applicable, provincial privacy statutes including Quebec's Act respecting the protection of personal information in the private sector).
US customers may have additional rights under applicable state consumer protection and privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) for California residents.
Entire Agreement. These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and FullClass with respect to the Service and supersede all prior agreements and understandings.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by FullClass to be effective.
Force Majeure. We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet outages.
Assignment. You may not assign or transfer these Terms or any of your rights hereunder without our prior written consent. We may assign these Terms without restriction.
Changes to Terms. We may modify these Terms at any time. We will provide at least 30 days' notice of material changes by email or prominent notice on the Service. Your continued use of the Service after the effective date of changes constitutes your acceptance of the updated Terms.
Language. The parties have requested and agree that these Terms and all related documents be drawn up in English. Les parties ont demandé que cette convention ainsi que tous les documents qui s'y rattachent soient rédigés en anglais (Quebec).
If you have any questions about these Terms, please contact us at [email protected].